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Bug Tracking Software

#1 User is online   FiftyToo Icon

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Posted October 14, 2009 - 02:27 AM

We are in desperate need of some sort of issue tracking system for stealthbot. Anyone have suggestions as to what software to use? I have a couple requirements.

* Must have a web interface
* Must be compatible with windows 2003 server
* Must have security with group permissions
* Must be full featured and capable of customizing to our needs
* Must be free


What I have available:

Apache HTTP Server
IIS Web Server
MySQL
SQL Server 2005

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#2 User is offline   joe x86 Icon

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Posted October 14, 2009 - 03:57 AM

Trac
Swift, Ruby, Objective-C, JavaScript (the good parts)

iPhone Xs Max
MacBook Pro (2019, 15", 6-core i7, 16GB RAM, 256GB SSD)
Lenovo TS140 (Ubuntu, 6TB mirrored boot zpool, Xeon E3-1231, 32GB ECC RAM, RTX 2070)

#3 User is online   Pyro Icon

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Posted October 14, 2009 - 03:59 PM

View Postjoe x86, on 13 October 2009 - 11:57 PM, said:

Trac

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#4 User is online   FiftyToo Icon

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Posted October 14, 2009 - 04:59 PM

I will set up Trac on my dev server. If all goes well we can start using it ASAP. Joe, would you be interested in taking on the responsibility of creating the tickets? We need to have someone in charge of running the beta testers. The more capable that person is, the more useful this ticket system will be.

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#5 User is offline   joe x86 Icon

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Posted October 14, 2009 - 05:23 PM

Trac is simple, but sure. I feel beta testers should be able to add their own tickets though.
Swift, Ruby, Objective-C, JavaScript (the good parts)

iPhone Xs Max
MacBook Pro (2019, 15", 6-core i7, 16GB RAM, 256GB SSD)
Lenovo TS140 (Ubuntu, 6TB mirrored boot zpool, Xeon E3-1231, 32GB ECC RAM, RTX 2070)

#6 User is online   FiftyToo Icon

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Posted October 14, 2009 - 05:36 PM

Entering tickets is fine and all beta testers should be allowed to enter tickets. Someone will need to prioritize the tickets, classify them, and make sure they get tested when they are complete. Asking all beta testers to take in this responsibility will never work, which is why we need someone to help us out.

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#7 User is offline   joe x86 Icon

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Posted October 14, 2009 - 11:47 PM

I'll do it, sure.
Swift, Ruby, Objective-C, JavaScript (the good parts)

iPhone Xs Max
MacBook Pro (2019, 15", 6-core i7, 16GB RAM, 256GB SSD)
Lenovo TS140 (Ubuntu, 6TB mirrored boot zpool, Xeon E3-1231, 32GB ECC RAM, RTX 2070)

#8 User is online   FiftyToo Icon

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Posted October 14, 2009 - 11:48 PM

View Postjoe x86, on 14 October 2009 - 07:47 PM, said:

I'll do it, sure.


I just got trac set up.... why on earth would anyone use python :(

http://fiftytoo.no-ip.com:45000/trac

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#9 User is offline   joe x86 Icon

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Posted October 15, 2009 - 01:24 AM

Please IM me when you get a chance.
Swift, Ruby, Objective-C, JavaScript (the good parts)

iPhone Xs Max
MacBook Pro (2019, 15", 6-core i7, 16GB RAM, 256GB SSD)
Lenovo TS140 (Ubuntu, 6TB mirrored boot zpool, Xeon E3-1231, 32GB ECC RAM, RTX 2070)

#10 User is offline   tn5421 Icon

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Posted October 15, 2009 - 09:53 AM

http://osticket.com/

#11 User is online   FiftyToo Icon

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Posted October 15, 2009 - 01:21 PM

View Posttn5421, on 15 October 2009 - 05:53 AM, said:


osTicket looks nice, but its a ticket system for an entirely different purpose than what we need.

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#12 User is offline   chewyb_13 Icon

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Posted October 15, 2009 - 01:42 PM

Can it be a php type bug tracker.
If so, there is mantis bug tracker.
http://www.mantisbt.org/
There is a demo setup on their site
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#13 User is online   FiftyToo Icon

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Posted October 15, 2009 - 01:48 PM

View Postchewyb_13, on 15 October 2009 - 09:42 AM, said:

Can it be a php type bug tracker.
If so, there is mantis bug tracker.
http://www.mantisbt.org/
There is a demo setup on their site


mmmm, this looks very promising. I was not able to create a ticket in their demo site, but viewing the tickets very nearly has me sold. I will get this set up on friday and see how it goes. Trac looks very powerful, but python is a major turn off. Maybe if i was on linux or if i liked doing things the stupid way, python would be ok :)

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#14 User is offline   joe x86 Icon

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Posted October 16, 2009 - 10:07 AM

Python is much better suited for Battle.net bots.
Swift, Ruby, Objective-C, JavaScript (the good parts)

iPhone Xs Max
MacBook Pro (2019, 15", 6-core i7, 16GB RAM, 256GB SSD)
Lenovo TS140 (Ubuntu, 6TB mirrored boot zpool, Xeon E3-1231, 32GB ECC RAM, RTX 2070)

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