We started a new runner, he's not updating to gdb, bcp is saying he was a runner for another OP. Come to find out he started with an OP that was only around for him to do five runs and disappeared. Is there any way or resetting his settings and allowing us to update to GDB for his character?

the account name is "big-cup" and he was from OP FXHost which is the op that poofed on him, however like I said, he was only able to do five runs for this channel.

Thanks Iare.